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1-888-751-6664

FAQ

ASK US

Below are a few frequently asked questions. If you do not see your question below, please feel free to send us a message using the contact form to the right.

What day will my order be delivered?

Delivery Schedule

Monday Tuesday Wednesday Thursday Friday
SEE SCHEDULE Nanaimo Parksville  Errington SEE SCHEDULE
 Ucluelet Ladysmith Qualicum  Black Creek Sayward
 Tofino Duncan Coombs  Campbell River  Port McNeill
Courtenay/Comox  Port Alberni  Port Hardy

TOFINO/UCLUELET DELIVERY SCHEDULE

(May — September – EVERY 2 WEEKS) (October — April – EVERY 4 WEEKS)

 

Download Schedule

Is there a minimum order for Free delivery?

Minimum SOUTH of CAMPBELL RIVER to DUNCAN – $190.00

Minimum NORTH of CAMPBELL RIVER – $650.00

For orders requiring additional ferry service – please contact our office for minimums.

Orders not meeting minimum will be charged a $25.00 delivery fee.

What do I do if there are any questions or concerns about my order?

You can call our office directly at 250-753-2540 or 1-888-751-6664 or email us at omni@omnifoods.com to reach someone in our Customer Service Dept. We will work to answer your questions or concerns swiftly and with the least amount of inconvenience to you.

Can I pick up my order at your office?

Yes you can.

Order Pick-up hours are as follows:

Monday – Friday    8:30am – 4pm.

Billing and Payment options?

METHOD OF PAYMENT:

CASH, CREDIT CARD (VISA/MC), CHEQUE

TERMS:

COD (CASH/CHEQUE), CHARGE (NET 14 DAYS) O.A.C.

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